Frequently Asked Questions

1. What is the status of my order?

We have you covered! We will email you as items in your order ship, or if there are updates on the status of your order. Can't find the email? COVID-19 potential delivery delay: our carriers are currently experiencing delays in delivery. We apologize for the inconvenience this may cause.

      2. Where is KGBUAPPAREL based?

We are based in California.  

      3. Where are your products shipped from?

We ship from California and provide some of the fastest, most affordable delivery options in the industry.

      4. Can I expedite my shipping?

Yes! We offer expedited shipping options within checkout

      5. How can I pay for my order?

KGBUAPPAREL currently accepts Visa, MasterCard, Discover, and American Express. We also accept payment via PayPal.

      6. How long will it take me to get my order?

For standard shipping, you should receive your order within 4-5 business days.

      7. How can I check the status of my order?

We know you can't wait to receive your order, which is why we will be sure to notify you when your order ships via email.